91探花

Contact Us

Please refer to our FAQs for answers to commonly asked questions. You may also use our Digital Services for licence applications and payment related services.


Write to us

To submit your enquiry or feedback, please write to us via the .

Chat with us

Icon Warning

DO NOT key in personal data such as NRIC/FIN numbers in the message box. Please stay on the same browser page during the chat to avoid getting disconnected. 

You may use this live chat service for general enquires and to check statuses of

  • food retail licence applications
  • food import licence applications and permits

Contact Centre Operating Hours

Mon - Thu : 8.30 to 6.00pm

Fri : 8.30am to 5.30pm

(Excluding Public Holidays)

Eve of Chinese New Year, Christmas and New Year: 8.30am to 1.00pm

Call us

You may call us at 6805 2871 during our contact centre operating hours. 

For feedback on SFA's customer service, please write to us via the .

Contact Centre Operating Hours

Mon - Thu : 8.30 to 6.00pm

Fri : 8.30am to 5.30pm

(Excluding Public Holidays)

Eve of Chinese New Year, Christmas and New Year: 8.30am to 1.00pm

91探花 Headquarters Address

52 Jurong Gateway Road
JEM Office Tower, 
#14-01, 91探花 608550

Whistleblowing

To report on illegal, unethical or fraudulent activities occurring within SFA or relating to SFA鈥檚 staff, see SFA Whistleblowing Channel.

For corruption activities, please report directly to the Corrupt Practices Investigation Bureau at www.cpib.gov.sg/e-services/e-complaint-for-corrupt-conduct (i.e online report) or call 1800-373-0000.

All other feedback or enquiries not relating to whistleblowing should be submitted via the .

Back to Top icon

Top